Test bank for Understanding Business 12th Edition by William Nickels
The Test Bank for Understanding Business 12th Edition by William Nickels is a valuable resource designed to help instructors assess their students’ understanding of the fundamental concepts and principles of business. The textbook, Understanding Business 12th Edition, is a comprehensive guide to the world of business, covering topics such as management, marketing, accounting, finance, and more.
The Test Bank includes a variety of question types, including multiple-choice, true/false, and short answer questions, organized by chapter to correspond with the material covered in the textbook. The questions are designed to test students’ knowledge of key concepts and principles, as well as their ability to apply that knowledge to real-world business scenarios.
In addition to the test questions, the Test Bank includes additional resources such as PowerPoint slides and instructor’s manuals to help instructors create engaging lectures and classroom activities.
The Test Bank for Understanding Business 12th Edition is an essential resource for instructors teaching introductory business courses at the undergraduate level. With its comprehensive coverage of the fundamentals of business, and its wide range of test questions, the Test Bank enables instructors to accurately assess their students’ knowledge and understanding of the material covered in the textbook.
TABLE OF CONTENTS
PART 1
Business Trends: Cultivating a Business in Diverse, Global Environments
1 Taking Risks and Making Profits within the Dynamic Business Environment
2 Understanding Economics and How It Affects Business
3 Doing Business in Global Markets
4 Demanding Ethical and Socially Responsible Behavior
PART 2
Business Ownership: Starting a Small Business
5 How to Form a Business
6 Entrepreneurship and Starting a Small Business
PART 3
Business Management: Empowering Employees to Satisfy Customers
7 Management and Leadership
8 Structuring Organizations for Today’s Challenges
9 Production and Operations Management
PART 4
Management of Human Resources: Motivating Employees to Produce Quality Goods and Services
10 Motivating Employees
11 Human Resource Management: Finding and Keeping the Best Employees
12 Dealing with Union and Employee–Management Issues
PART 5
Marketing: Developing and Implementing Customer-Oriented Marketing Plans
13 Marketing: Helping Buyers Buy
14 Developing and Pricing Goods and Services
15 Distributing Products
16 Using Effective Promotions
PART 6
Managing Financial Resources
17 Understanding Accounting and Financial Information
18 Financial Management
19 Using Securities Markets for Financing and Investing Opportunities
20 Money, Financial Institutions, and the Federal Reserve
Bonus Chapters
Bonus Chapter A: Working within the Legal Environment A
Bonus Chapter B: Using Technology to Manage Information B
Bonus Chapter C: Managing Risk C
Bonus Chapter D: Managing Personal Finances D
Understanding Business, 12e (Nickels)
Bonus Chapter B Using Technology to Manage Information
1) Though the types of technology used by businesses have changed over the last several decades, the role of business technology has remained remarkably constant.
Answer: FALSE
Difficulty: 1 Easy
Topic: Business Technology
Learning Objective: B-01 Outline the changing role of business technology.
Bloom’s: Remember
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
2) In the 1970s business technology was known as data processing.
Answer: TRUE
Difficulty: 1 Easy
Topic: Business Technology
Learning Objective: B-01 Outline the changing role of business technology.
Bloom’s: Remember
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
3) Data and information are two different names for essentially the same thing.
Answer: FALSE
Difficulty: 1 Easy
Topic: Business Technology
Learning Objective: B-01 Outline the changing role of business technology.
Bloom’s: Remember
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
4) Information is data that has been processed and organized so that it can be used for managerial decision making.
Answer: TRUE
Difficulty: 1 Easy
Topic: Business Technology
Learning Objective: B-01 Outline the changing role of business technology.
Bloom’s: Remember
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
5) During the 1970s, the purpose of data processing was to support the existing business by improving the flow of financial information.
Answer: TRUE
Difficulty: 1 Easy
Topic: Business Technology
Learning Objective: B-01 Outline the changing role of business technology.
Bloom’s: Remember
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
6) During the 1970s business technology employees often dealt directly with customers.
Answer: FALSE
Difficulty: 1 Easy
Topic: Business Technology
Learning Objective: B-01 Outline the changing role of business technology.
Bloom’s: Remember
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
7) During the 1980s, the role of business technology changed from supporting business to doing business.
Answer: TRUE
Difficulty: 1 Easy
Topic: Business Technology
Learning Objective: B-01 Outline the changing role of business technology.
Bloom’s: Remember
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
8) In the late 1980s and early 1990s, businesses began to emphasize finding ways to employ new technologies to improve existing methods of doing business.
Answer: FALSE
Difficulty: 1 Easy
Topic: Business Technology
Learning Objective: B-01 Outline the changing role of business technology.
Bloom’s: Remember
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
9) During the 1980s business technology began to emphasize the use of technology to change how business was conducted by introducing new methods.
Answer: TRUE
Difficulty: 1 Easy
Topic: Business Technology
Learning Objective: B-01 Outline the changing role of business technology.
Bloom’s: Remember
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
10) Today the role of the chief information officer is to help the business use technology to communicate better with others while offering better service and lower costs.
Answer: TRUE
Difficulty: 1 Easy
Topic: Business Technology
Learning Objective: B-01 Outline the changing role of business technology.
Bloom’s: Remember
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
11) In today’s technological environment, the typical chief information officer (CIO) spends the majority of his or her time overcoming glitches and making sure the organization’s information system is up and running.
Answer: FALSE
Difficulty: 1 Easy
Topic: Business Technology
Learning Objective: B-01 Outline the changing role of business technology.
Bloom’s: Remember
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
12) Information technology brings work to people instead of requiring people to go to work.
Answer: TRUE
Difficulty: 1 Easy
Topic: Business Technology
Learning Objective: B-01 Outline the changing role of business technology.
Bloom’s: Remember
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
13) Business intelligence (BI) changes the traditional flow of information so that the database goes to the individual rather than the individual going to the database.
Answer: TRUE
Difficulty: 1 Easy
Topic: Business Technology
Learning Objective: B-01 Outline the changing role of business technology.
Bloom’s: Remember
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
14) In the coming years, successful information management will be more concerned with achieving and maintaining stability and predictability, and less concerned with adapting to change.
Answer: FALSE
Difficulty: 1 Easy
Topic: Business Technology
Learning Objective: B-01 Outline the changing role of business technology.
Bloom’s: Remember
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
15) Information technology has changed the staffing and customer relations of businesses.
Answer: TRUE
Difficulty: 1 Easy
Topic: Business Technology
Learning Objective: B-01 Outline the changing role of business technology.
Bloom’s: Remember
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
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